Doing Services The Right Way

Finding the Right Car Repair Shop

When your car’s having problems, it’s important to find a good car repair shop that will help put you back on the road. But of course, you can’t always easily tell which of those in your area is the right one for you.

Here are tips to make things easier:

Asking for Referrals
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One of the best ways of finding a reputable car repair shop is just to ask people around you for referrals – your relatives, friends, colleagues, neighbors, etc. It’s good to have those referrals ahead of an incident so when it comes around, you’ll know whom to ask for help.
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Reviewing Certifications

When you visit a car repair shop, take note of the certifications that are usually displayed in their office. The Federal Trade Commission actually recommends this. Certifications make no guarantees, but they do increase the chances that the shop’s employees are updated with their training and thus more equipped to handle your vehicle.

Checking with the Better Business Bureau

Before you bring your car to a particular repair shop, know their reputation by checking with the Better Business Bureau. There, you can see if they’ve had some customer issues, and if so, how these were resolved.

Understanding Your Warranty

If your car is still covered by a warranty, you have to bring it to the dealer to have it repaired. Car warranties can be confusing in terms of who may or may not repair it. That means there are cases where you will not be able to pick a shop if it’s not affiliated with your dealership. Remember that you may not be covered by the warranty anymore if you violate it, so if you’re unsure, ask your dealer.

Being Observant

Just by looking at an office or working area, you can tell a lot about a business. Start by taking a good look around a car repair shop’s parking lot. There should be other vehicles within the same value range as yours, and the area must be clean and organized. The office and waiting room must be tidy and there should be copies of their labor rates and fees on their wall.

Picking a Specialist

Regardless of your car’s make and model, do find a repair shop that is a specialist. As you might expect, specialist shops are most updated in training and equipment, something that is specifically important for major repairs.

Asking for References

Finally, the National Institute for Automotive Service recommends asking for references before using a new repair shop for the first time. This will help you visualize how an experience with any particular shop may go if you choose it.